Returns & Exchanges
At Karaters, we want you to be completely satisfied with your purchase. If your fashion pieces don't meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Ship It Back
Print the prepaid shipping label provided by our portal and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality team inspects the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing